- General FAQs
- Returns and Exchanges
- Product and Sustainability FAQs
- Partnerships
Your Most Common Queries, Answered.
Find answers to the questions we get asked the most about our products.
The best way to reach our team is through suppport@bebespice.com. We monitor this mailbox as a team and will respond as soon as possible.
"Bebe" in Spanish or French translates to "baby" in English. Our goal is to only provide products in "baby-sized" volumes. If you need a bit more, feel free to bundle.
As of today, we are an eCommerce venture only with a goal to partner with physical storefronts in the near future. Feel free to reach out at support@bebespice.com if you wish to partner.
After placing an order, you’ll receive an order confirmation email with tracking information once your order has shipped. You can track your order using the provided tracking link.
Yes, we would love to add something our customers need. Please reach out at support@bebespice.com
In general, most spices can lose their viability in one to two years. The best part about Bebe Spice is that you will probably use our product by then, or won't feel guilty replacing whatever little is left with fresh spice.
Please scroll down to our footer and click on our "Shipping and Returns" link for a robust explanation of everything.
We fully stand behind our products. If you are not 100% satisfied with your purchase, please contact support@bebespice.com within 30 days of delivery to see if we can make it right.
No, we generally don't exchange items but are happy to listen to your needs. Do reach out and share why you would like an exchange at support@bebespice.com
We generally don't accept returns but will make sure you are happy with what you ordered. Please reach out to discuss your individual needs - support@bebespice.com
It typically takes 5-7 business days to process. You will be notified via email when your return has been processed, and the refund will be issued to your original payment method.
If your order arrives damaged or if you receive the wrong item, please contact us immediately at support@bebespice.com. We will arrange for a replacement or issue a refund.
We supply 1 tbsp per packet. It is equivalent to 3 tsp or enough to cook one large meal or 2-3 smaller meals depending on the recipe.
Yes, every packet will be recyclable or biodegradable. Our desire to be a green organization will be an ongoing journey.
Yes! We strive to provide fresh and organic spices from the best suppliers. Our desire to use our supply chain for good will be an ongoing journey.
Once the spices are packaged, we estimate standard USPS timelines of 2-5 business days to apply within the United States. We currently do not ship outside the United States.
We’re always open to collaborating with like-minded brands, influencers, and organizations. Please reach out at support@bebespice.com
Please reach out at support@bebespice.com
Yes, we will be offering an affiliate program that will allow our partners to earn commissions by promoting our products. If you would like to inquire about joining our pilot, please reach out at support@bebespice.com
We look for partners who share our commitment to sustainability, quality, and ethical practices. Retailers should have a physical or online store that aligns with our brand ethos. We do not wholesale as of today, but are open to a conversation for the future.
We are open to exploring co-branding and custom product collaborations with partners who align with our values
You can subscribe to our newsletter or follow us on social media to stay updated on any upcoming partnership or collaboration opportunities.
